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Health reports are paused for a safety review

We found errors in our interpretation rules. Previous health findings and personalized AI answers may be incorrect, including reassuring results. Please do not use them to make medical or medication decisions. If a result concerns you, discuss it with a qualified healthcare professional.

If you changed a medication or another part of your care because of an earlier DNA Explore result, contact the prescribing clinician or a pharmacist before making another change.

Health and trait interpretations, Ask My DNA, AI reports and new purchases are unavailable. You can still browse the raw entries in your file. A missing entry does not rule out a condition.

To open a different file, use Clear data in the raw-data browser first.

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For help with your purchase or a refund request, email legal@dnaexplore.ai. Please do not attach your DNA file.

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